Delivery & Returns
How long does standard delivery take?
All delivery timeframes are an estimate only and Bumble & Co will not be liable to you for losses suffered or incurred due to delivery delays.
Standard shipping takes 2-7 business days, depending on your location in Australia.
Will I need to sign for my delivery?
Yes. Orders sent via Australia Post will require a signature on delivery. If no one is home to sign for it you will be left a card to pick your order up from your closest Post Office. Orders sent via Startrack (this includes orders containing a Fragrance Diffuser) will also require a signature on delivery. There is no depot to collect your items from, so we suggest using a delivery address with a concierge or reception to ensure someone is available to sign for your order.
We accept returns within 30 days of despatch, provided products are unused and in resalable condition. Please note shipping costs for returns/exchanges are at customer's own expense. We recommend using a registered service for returns. To enquire about making a return or exchange, please email firstname.lastname@example.org with your order confirmation and details of the item/s you'd like to return.